Frequently Asked Questions

What are Greenville Sports Leagues' office hours?
We are generally here from 9:00am - 4:00PM, Monday - Friday. GSL offices are closed on the weekend.

 

Click a category name below to jump to that section:

Before You Register
Is the website secure?
I am new to GSL and I want to play, how do I find more information about upcoming leagues? (For example: Coed Flag Football, Winter Season)
What level of play is good for me?
What is the minimum number of players I need to start a team?
What is the cost per team?
What is the minimum age requirement?
What is the deadline for registration?
Do I have to have a team to register?
Can I be placed on a team with my friend(s) or coworker(s)?
What is the refund policy?

 

Fees
What are the Team Sizes and Fees?
Are there any additional fee associated with payments?
Why am I being charged more than the team fee?
What is the deadline for payment?
Do registration fees include shirts?
Can I order shirts for my team through GSL?

 

Before The Schedule Is Released
Can I confirm that my team is registered?
How do I create a roster and invite others to play on my team? 
When will my schedule come out?
Can I change my team name?
Can I change my nickname?
Can I change my password?
Does GSL provide softballs/kickballs?
What bats/balls are approved for softball?
What is the maximum players on a roster?
Individual: I am not showing up on any teams, when will I be assigned?
Individual: Will I be placed on an existing team?

 

During The Season
What happens when there is inclement weather?
My team is going to have to forfeit, what do I need to do?

 

League Playoffs
When will the league playoffs begin?
How do the standings determine the seeding?

 


Before You Register

 

Is the website secure?
Absolutely!

 

I am new to GSL and I want to play, how do I find more information about upcoming leagues? (For example: Coed Flag Football, Winter season)
From the GSL home page, select "Play" to view the available sports. Leagues are listed under their respective sport. Click the green "Sign Up!" button to view more detailed information about each league.

What level of play is good for me?
If a league is listed as social it is designed for beginners with, less than 3 seasons of the sport of choice experience, falling in the bottom of your past leagues, or teams with a .58 win percentage and lower. In some leagues, it will also have rule modifications to make the game more focused on having fun rather than competition. Most of our leagues with 12 or more teams will use swiss scheduling. This method will make weekly schedules that are based on results from your previous game(s) played and keep the skill level of most games a lot closer than random scheduling. GSL leagues listed as doubles in softball are for those of a competitive nature.

 

What is the minimum number of players I need to start a team?
Each sport has a different minimum roster requirement, the answer can be found in the 'Format' section of that league page or league rules.

 

What is the cost per team?
The cost per team can be found in the 'Team Price' column of each sport's page.

 

What is the minimum age requirement?
Players must 21 or older to participate in GSL.

 

What is the deadline for registration?
The latest we will accept a team registration is 4 business days prior to the start of a league, or until that league fills up. If you're interested in participating, it is strongly recommended that you register sooner rather than later because many of our leagues sell out long before the beginning of the season.

 

Do I have to have a team to register?
NO!  Individuals and small groups are encouraged to register, especially if they don't know anybody and/or don't have enough players for a full team.  Every season, we create "Indy" teams comprised of individual registrants for the league. We build the rosters and send that information to the players so that they can contact each other prior to the start of the season.

 

Can I be placed on a team with my friend(s) or coworker(s)?
Yes! When you register as an individual, if you place the names of your friend(s) and/or coworker(s) in the comments section, we can place you on the same team.

 

What is the refund policy?
The only acceptable form of requesting to be withdrawn from a league is to email GSL. There are absolutely no refund for leagues or events that are modified or cancelled. 

 

  • Teams
    There are NO refunds.
  •  
  • Individuals/Free Agents
  • There are NO refunds.
  • If a season is shortened for inclement weather or league format adjustments we will provide a credit for a future season.

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Fees

 

What are the Team Sizes and Fees?
We’ll outline how our fees are structured, how to pay, and what the roster minimums and maximums are below:

 

  • Individual Registration (INDY)
    Individual registration is comprised of a single participant or small group. In the case of a small group, we can ensure friends or co-workers are placed together on the same team if a request is made during the registration process. To make your request, simply place your requested teammates first and last name in the comment section of the registration form. Indys are placed on a team with other indys. 
  •  
  • Team Registration
    A captain has the ability to pay the entire team fee or split it up so that each player on the team can pay his/her portion. When registering the team, the captain will be prompted to pay the team's deposit amount. Players may make payments towards the captain’s balance through the TeamPayer system. These payments made will lower the amount the captain is responsible for.

    More information on Payment Policies can be found on the Payment Policy Page. 
  •  
  • Corporate Teams
    Companies often times need an unlimited amount of players. For GSL’s corporate team pricing structure please email greenville@playrecsports.com with your designated sport and day of the week.
  •  
  • Team size ($9 extra player, effective starting spring 2022)
    Each sport has a team size. The team size is the minimum number of roster spots that are required to be paid. There is not a maximum number of roster spots on a team; however, there is a $9 fee (payable BEFORE they play) for every player over the minimum. Once a player accepts the online roster invitation and waiver they count toward the roster size, even if they do not play again. Players cannot be “replaced” once they are on a team (ALL players must sign digitally or offline before playing). If your team needs additional players, email the office at greenville@playrecsports.com so that we can check your options. 

 

 

Sports Format & (Coed ratio | M / F)

Roster Minimum

 

Basketball Men's 5v5

10

Basketball Coed (3/2) 10
     
Bowling 4-player  4
     
Cornhole 2 player 2
     
Dodgeball Coed 7v7 (4/3) 10
     
Flag Football Men's 5v5 8
Flag Football Men's 7v7 10
Flag Football Coed 8v8 (5/3) 11
     
Kickball Coed 10v10 (6/4) 13
     
Soccer Futsal 5v5 Coed (3/2) 10
Soccer Futsal 5v5 Men's 10
Soccer Coed 7v7 (4/2) 11
Soccer Men's 7v7 11
Soccer Open 11v11 17
     
Softball Coed 10v10 (7/3) 13
Softball Men's 10v10 13
     
     
SpikeBall Open 2v2 2
     
Ultimate Frisbee Coed 7v7 10
     
Volleyball Coed King and Queen (1/1) 2
Volleyball Coed 4v4 4
Volleyball Indoor 6v6 7
     

 

Are there any additional fee associated with payments?

GSL uses software produced by League Lab Inc to handle its league administration, including payments. League Lab Inc may charge fees in addition to the GSL league fees when a payment is made through its software. League Lab Inc fees are non-refundable and will not be included in any refund issued by GSL.

 

Why am I being charged more than the team fee?
If the number of players invited to your team online exceeds the max roster number listed for your league, there will be an additional fee of $9/person.

 

What is the deadline for payment?
Payments are due by game time of your first game of the season. Teams with outstanding balances, including extra player fees, will not be permitted to take the field. 

 

Do registration fees include shirts?
No. League champion of top bracket will be awarded shirts or other prizes. 

 

My team has a conflict with a game posted, can we reschedule? 
Any season requests must be received before the schedule is posted. Once a schedule is posted we do not change for schedule requests. Any requests for a schedule change may incur a rescheduling fee.

 

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Before The Schedule Is Released
 

Will games be played on holidays?
Leagues will not play on: Easter, Memorial Weekend (Sunday & Monday), 4th of July (weekend if applicable), Labor Day Weekend (Sunday & Monday), Thanksgiving (Wednesday-Saturday), Christmas, and New Years

Leagues WILL play on: Halloween, Mother's Day, Father's Day, and St. Patricks Day 

 

Can I confirm that my team is registered?
Yes, when you log into your account, you will be able to view the status of your team through your player page.

 

How do I create a roster and invite others to play on my team? 

First, select the team you are captaining under "Current Teams", then "Add Player" at the bottom to send player invitations via email to join your team. Those invited will be required to create an GSL login (if not currently a GSL website member), then will be able to accept or decline your team invitation.
ALL players must be invited to the team by the captain AND accept the online invitation in order to be listed on the team roster.  
Roster checks with a government issued photo ID will be performed at the field before the first regular season and before every playoff game. Any roster substitutes MUST create a GSL player profile to accept a team invitation from the captain via the GSL website. A player must be listed on a team's online roster in order to be eligible to participate. All players who participate in a minimum of one game will be listed on a team's roster.  Any players that have not accepted the online invitation by midnight of the LAST GAME OF THE SEASON will not be eligible to participate in league playoffs. Rosters are open and able to be edited until the end of your final regular season game (midnight).  

 

When will my schedule come out?
The league schedule is released when the league fills up, shortly after the regisration closes, or no later than 2 business days prior to the scheduled first game of the season. 

 

Can I change my team name?
Only the designated team captain has the ability to change the team name. Captains can email greenville@playrecsports.com to have their team name changed. 

 

Can I change my password?
Your password can be changed through your player profile under the "Password" section. 

Are we required to have uniforms? 
Jerseys are not required. Teams should wear similar colored shirts (except bowling, cornhole & volleyball). To avoid team color conflicts, teams need to bring to colors of shirts (example: black & white) to each game of the season. Numbers on the back of shirts are required in basketball.

 

Does GSL provide softballs/kickballs?
GSL only provides equipment to GSL's Individual teams, when applicable. We DO NOT provide equipment for other teams, but can sell you any quantity you want for an extra charge.

  • Kickballs - $15/ball
  • Softballs - $7/ball
  •  

What bats/balls are approved for softball?
View our Bat List on the softball rules pages.

Individual Registration Questions:

  • I am not showing up on any teams, when will I be assigned?
    If you have registered as an individual for a league, you will begin receiving email notifications from us (with roster and contact information for your team) at the very latest 2 business days prior to the schedule first game of the season. We generally will begin sending information as soon as we know we will have enough players to finalize the "Indy" team.
  •  
  • Will I be placed on an existing team?
    Individual registrants will be placed on a team call the "Indys" created by GSL along with the other individuals who have signed up for the same sport and division. On very rare occasion, players will be placed on existing teams.
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During The Season

 

What happens when there is inclement weather?
Leagues may be canceled due to weather conditions, dangerous, or unplayable field conditions, facility constraints, etc. GSL staff makes every effort to play all scheduled games, thus we will not cancel games until absolutely necessary. Therefore, if you are calling/emailing concerning a decision on a cancelation, remember we will not have an answer until close to the start of the league, usually around 4PM on the day of scheduled games in question.

 

All cancelations will be posted to two (2) outlets: GSL Facebook Page & GSL Twitter (X). GSL will NOT notify captains via email or phone of this cancelation. It is the captain's responsibility to inform all teammates of any cancelations. If inclement weather develops during league play, GSL staff will attempt to contact those remaining teams scheduled to play that day/night. Depending on the time of cancellation, some teams will have to be notified on site.

 

When games are canceled, follow next week's schedule (ex. If April 13 is cancelled teams should follow the April 20 schedule for their next game). The games that were canceled will be made up towards the end of the season if time allows. GSL reserves the right to run a shortened season without a refund. GSL also reserves the right to schedule games on days other than your regularly scheduled league day/night if necessary.

Greenville Sports Leagues will only push a season back 2 weeks before providing credits for future participation. Rainout reschedules may result in double headers during the regular season.

 

My team is going to have to forfeit, what do I need to do?
Notifications of forfeits must be sent by EMAIL ONLY to the GSL office by 4PM on weekdays and 8AM on weekends. This allows us time to notify the opponent of the forfeiture so they don't go to the park. If notifications are not received, the team captain will be invoiced for $30* and the opposing team will be rewarded with a gift certificate to the sponsor bar for that season. A win will be awarded to the team not at fault, and any team with a forfeit will automatically drop to the bottom of any tie breaking situation in league standings.

 

If notifications are not received by the deadline, the team captain will be invoiced for $30.00 and the opposing team will be rewarded with a gift certificate (where applicable) to a sponsor bar (this does not apply to indy teams) once the fee has been paid. Teams that are notified of a forfeit before arriving to a facility will not receive a gift card. Teams that play one game out of a doubleheader will not receive a forfeit gift card.


*Teams are required to complete the $30.00 payment online before they are eligible to play the following week. Teams that forfeit 3 times according our policies will be removed from the league without a refund or credit.  

 

**Forfeit fees cannot be collected from teams who have dropped out of the league or during playoff/tournament games. Therefore, opponents will not receive a gift card.

***Weather supersedes forfeits



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League Playoffs

 

When will the league playoffs begin?
Typically, league playoffs will begin the week following the final regular season games and will be played on the same day as the regular season. In the case of 2 or more rainouts during the season, GSL reserves the right to host games on days other than a normal day of play.

 

How do the standings determine the seeding?
Teams are seeded according to ranking points, forfeits, winning percentage, head to head competition, point differential, points against and points for. Any team with a recorded forfeit will automatically fall to the bottom of any tie breaker situation.